Agentic Commerce: The Promise, the Risks, and the Road Ahead

What happens when AI agents begin making purchases on behalf of consumers? And how can the payments industry build the trust needed to support this emerging technology?

In this U.S. Payments Forum podcast, experts from American Express, SHAZAM, Bank of America, and PayGility Advisors explore the evolving landscape of agentic commerce, including real-world use cases, consumer consent, liability, fraud prevention, merchant readiness, and interoperability.

Hear perspectives from across the payments ecosystem on the opportunities agentic commerce presents, the challenges that remain, and the collaboration needed to support its continued development.

Host: David True, PayGility Advisors

Guests: Indy Hundell, American Express; Joshi Hitesh, SHAZAM; Robert McMillan, Bank of America

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