Contactless POS Experience Best Practices Webinar

Consumers have more opportunities to tap to make a payment: recent initiatives from Bank of America, Chase and Wells Fargo are putting contactless cards in the hands of consumers and 78 of the top 100 merchants are currently accepting contactless payments. With these major contactless rollouts, tapping to pay is becoming the norm for the everyday U.S. consumer.

For contactless to really take off, consumers need to learn where, when and how to tap. And while many merchants have enabled contactless capabilities, they may be considering what else they need to equip their sales staff to help their customers use their contactless cards and devices.  This webinar will provide attendees with the best practices for the consumer experience at the contactless POS.

This webinar discusses best practices for consumer communications at the POS; consumer transaction prompting and flow, cashier training.

Webinar speakers include:  Berke Baydu, Mastercard; TJ Considine, Visa; Randy Vanderhoof, U.S. Payments Forum.

Please note: The information and materials available on this web page (“Information”) is provided solely for convenience and does not constitute legal or technical advice. All representations or warranties, express or implied, are expressly disclaimed, including without limitation, implied warranties of merchantability or fitness for a particular purpose and all warranties regarding accuracy, completeness, adequacy, results, title and non-infringement. All Information is limited to the scenarios, stakeholders and other matters specified, and should be considered in light of applicable laws, regulations, industry rules and requirements, facts, circumstances and other relevant factors. None of the Information should be interpreted or construed to require or promote the establishment of any solution, practice, configuration, rule, requirement or specification inconsistent with applicable legal requirements, any of which requirements may change over time. The U.S. Payments Forum assumes no responsibility to support, maintain or update the Information, regardless of any such change. Use of or reliance on the Information is at the user’s sole risk, and users are strongly encouraged to consult with their respective payment networks, acquirers, processors, vendors and appropriately qualified technical and legal experts prior to all implementation decisions.

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