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Expanding Transit Open Payments Use Cases Through Fare Programs

The U.S. Payments Forum invites stakeholders to attend a webinar aimed at boosting the adoption of contactless open payments in the transit industry. The virtual education session, set for June 11 at 9 a.m. PT (noon ET), will specifically focus on how fare-related programs can be leveraged to increase rider awareness and expand transit open payment use cases.

Contactless open payments are not new to the transit industry, having taken hold in many major metropolitan markets from coast to coast, including New York’s MTA, Chicago’s CTA and New Jersey’s NJ Transit and many more. 94% of transit riders expect public transit to offer contactless, open-loop payments, according to Visa statistics cited by American Banker.

Until now, the technology has mostly been utilized to support “regular” adult base fares. The Forum is bringing together industry experts to explore methods for increasing equity by enabling open payments for concession fares (e.g., age or disability-related discounts), fare capping, loyalty programs and promotional fare programs. Speakers will share real-world examples and pain points gathered during successful initiatives within the Monterey-Salinas Transit fare collection system in California and Coast RTA in Myrtle Beach, South Carolina.

Attendees will also get a glimpse into how contactless open payments could evolve to incorporate emerging fintech and identity credential technology, including ISO 18013-5 compliant mobile driver’s licenses (mDLs) and other forms of mobile IDs.

The webinar will feature insights from:

  • Gillian Gillett, California Integrated Travel Project (Cal-ITP)
  • Brian Piascik, Waccamaw Regional Transportation Authority (d/b/a Coast RTA)
  • David Kelts, Decipher.id
  • Lawrence Sutton, Consult Hyperion

The “Expanding Transit Open Payments Use Cases Through Fare Programs” webinar was developed by the Transit Contactless Open Payments Working Committee.


Please note: The information and materials available on this web page (“Information”) is provided solely for convenience and does not constitute legal or technical advice. All representations or warranties, express or implied, are expressly disclaimed, including without limitation, implied warranties of merchantability or fitness for a particular purpose and all warranties regarding accuracy, completeness, adequacy, results, title and non-infringement. All Information is limited to the scenarios, stakeholders and other matters specified, and should be considered in light of applicable laws, regulations, industry rules and requirements, facts, circumstances and other relevant factors. None of the Information should be interpreted or construed to require or promote the establishment of any solution, practice, configuration, rule, requirement or specification inconsistent with applicable legal requirements, any of which requirements may change over time. The U.S. Payments Forum assumes no responsibility to support, maintain or update the Information, regardless of any such change. Use of or reliance on the Information is at the user’s sole risk, and users are strongly encouraged to consult with their respective payment networks, acquirers, processors, vendors and appropriately qualified technical and legal experts prior to all implementation decisions.

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