The U.S. payments industry is undergoing an immense transformation – from the EMV chip migration to the development of new mobile payments solutions to an accelerating shift to ecommerce transactions – and with it brings the potential for widespread success in the mobile and digital wallet market. To address growing interest and questions on how to best leverage the technology, the U.S. Payments Forum Communications & Education and Mobile & Contactless Payments Working Committees hosted a four-part webinar series on the U.S. mobile wallet landscape. The webinars provided an in-depth review of mobile wallet models, security approaches and key merchant and issuer considerations for adoption.
Mobile Wallet Landscape, Models and Processes
This webinar provided a “101” for what a wallet is, the main wallet models in market, the main differences and the factors that have led to the success or failure of each, and the technologies and processes used in their implementation. Speakers: Deborah Baxley, PayGility Advisors; Mina Malak, G+D Mobile Security; Randy Vanderhoof, U.S. Payments Forum.
Mobile Wallet Security Technologies and Approaches
Not all wallets are created equal from a security perspective. This webinar provided perspectives on the different security technologies implemented in wallets. Speakers: Marianne Crowe, Federal Reserve Bank of Boston; Randy Vanderhoof, U.S. Payments Forum.
Strategic Considerations for Merchants
The changing mobile landscape and the volatility of wallet providers make it difficult for merchants to know with whom to partner or how to prioritize mobile features and products. This webinar reviewed key strategic considerations for merchants implementing a mobile wallet strategy. Speakers: Laura Townsend, Merchant Advisory Group; Randy Vanderhoof, U.S. Payments Forum.
Strategic Considerations for Financial Institutions
Issuers must take multiple considerations into account when developing a mobile wallet strategy. This webinar reviewed key strategic considerations for issuers to assess technology and features in the chaotic mobile landscape. Speakers: Art Harper, PSCU; Randy Vanderhoof, U.S. Payments Forum.
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