Princeton Junction, N.J., July 10, 2018 – There are written requirements, recommendations and guidelines regarding signature storage and capture for certain EMV chip payment transactions in the U.S. The U.S. Payments Forum has released a white paper to help stakeholders better understand the requirements and recommendations as they exist today, and to provide best practices on capturing and storing signatures.
The white paper, “Signature Best Practices,” can be downloaded at https://www.uspaymentsforum.org/signature-best-practices/.
“Each payment network, acquirer processor and various other industry stakeholders have provided input and guidance on how to manage signatures for in-store chip card transactions. And on top of that, the payment networks have made changes over the past year to their signature requirements as they relate to cardholder verification,” said Randy Vanderhoof, director of the U.S. Payments Forum. “This resource, created by a cross-industry group of stakeholders within our membership, provides clarity and best practices for those with in-store transaction environments.”
For merchants, acquirer processors and payment networks, the white paper provides:
- Signature recommendations by payment network for card-present transactions
- Considerations with signature by payment network, including the impact of signature with contact/contactless transactions, transaction amount, cash back, merchant category codes, entry capability and geographic applicability
- Potential impacts to chargebacks, if any
The U.S. Payments Forum Communications and Education Working Committee developed this educational resource by compiling data from several sources, including Forum members, issuers, acquirer processors, merchants, payment networks and EMV specifications.
Payments industry stakeholders looking for additional guidance on the U.S. EMV migration should visit www.emv-connection.com for more resources.
Organizations, associations, government agencies and individuals interested in participating in projects to support the introduction of new and emerging payments technologies in the U.S. are invited to join the U.S. Payments Forum. For membership information, visit https://www.uspaymentsforum.org/membership/membership-application/.
About the U.S. Payments Forum
The U.S. Payments Forum is a cross-industry body focused on supporting the introduction and implementation of new and emerging technologies that protect the security of, and enhance opportunities for payment transactions within the U.S. The Forum is the only non-profit organization whose membership includes the whole payments ecosystem, ensuring that all stakeholders have the opportunity to coordinate, cooperate on, and have a voice in the future of the U.S. payments industry.